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        Article summary

        This guide explains the configurations that an Administrator must perform in the Acqueon Workspace Admin app for various operations such as setting up the respective contact center (such as Amazon, Five9 or Cisco), layouts, widgets, and more.

        Important

        For certain integrations, configurations are required in both Acqueon Workspace Admin and the respective platform’s admin interface such as WebexCC, Cisco Finesse, and Five9. The guide provides step-by-step instructions wherever applicable.

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