Login
    Contents x
    Agent
      • Dark
        Light
      Contents

      Agent

        • Dark
          Light
        Article summary

        Acqueon Workspace is a comprehensive web-based Agent application that empowers agents using multiple CRMs to seamlessly receive customer-related data, handle calls, and set Dispositions. This is a feature-filled application that contains an easy-to-use Softphone, various widgets, etc.

        The Agent Client Guide is designed to help agents understand the various features of the agent-related areas of Acqueon Workspace and enhances ease of use, thereby increasing productivity and quality.

        This document contains detailed explanations of the Acqueon softphone, Widgets, and the integration with the Salesforce CRM.

        Was this article helpful?
        What's Next
        Change password!
        Changing your password will log you out immediately. Use the new password to log back in.
        Change profile
        Success!
        First name must have atleast 2 characters. Numbers and special characters are not allowed.
        Last name must have atleast 1 characters. Numbers and special characters are not allowed.
        Enter a valid email
        Enter a valid password
        Your profile has been successfully updated.
        Logout
        ESC

        Eddy AI, facilitating knowledge discovery through conversational intelligence