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    Amazon Connect
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      Amazon Connect

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        Article summary

        This document details the Terraform Scripts for Campaign Manager for Amazon Connect lambda-VPC stack creation. Deploy the lambda in the customer’s AWS Account where the Amazon Connect instance is running to invoke the APIs from lambda.

        Architecture

        The SaaS Provider refers to the Campaign Manager, and the SaaS Consumer refers to the customer. In the customer's cloud environment, the Campaign Manager lambda function is deployed using Terraform scripts, which create the VPC and all necessary network components and lambda functions.

        Tethered Model

        Non-Tethered Model

        Non-Tethered Model for Service Cloud Voice

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