Auto Completing Task

This section deals with task auto completion when the outcome is set in the Campaign Manager gadget. A method CallBackMethod is used to receive the messages from outside. When an outcome is set in the Gadget or when Workspace is configured in CRM Container, the gadget sends a post message to the Flex Plug-in to complete the Task.

Postmessage Name for Auto Completing: AutoCompleteSID

The following block includes the Web Socket Connection Establishment Postmessage from the Gadget:

Post Message Name for Web Socket Establishment: RequestForAgentID

function CallBackMethod(event) {
        console.log(event);
        if (event.hasOwnProperty("source")) {
        } else {
          if (event != undefined && event != "" && event != null) {
            if (typeof event === "string") {
              if (event.indexOf("AutoCompleteSID") > -1) {
                console.log(event);
                var reservSID = "";
                reservSID = JSON.parse(event.split("~")[1]);
                var AgentID = "";
                var LCMKey = "";
                var defaultOutcome = "";
                var LCMKeywrap = "";
                var DisconnectMessage = "";
                AgentID = event.split("~")[5];
                LCMKey = event.split("~")[3];
                defaultOutcome = event.split("~")[7];
                LCMKeywrap =
                  LCMKey +
                  "#" +
                  defaultOutcome +
                  "#" +
                  AgentID +
                  "#" +
                  DisconnectMessage;
                //Auto Wrapup task once outcome is set
                flex.Actions.invokeAction("CompleteTask", {
                  sid: reservSID.ReservationSID,
                });
              }
              else if (event.indexOf("RequestForAgentID") > -1) {//to establish websocket connection
                var AgentID = manager.store.getState().flex.worker.activity._worker.sid;
                if (AgentID != "" && AgentID != undefined && AgentID != null) {
                    var Prefix = "WK";
                    if (AgentID.indexOf(Prefix) != 1) {
                        AgentID = AgentID.replace(Prefix, "");
                        console.log("RequestForAgentID" + AgentID);
                    }
    
                }
                var win = document.getElementsByTagName("iframe")[0].contentWindow;
                //win.window.postMessage("AgentIDToOpenSocket~" +AgentID, "*");
                if (win != undefined) {
                    win.window.postMessage("AgentIDToOpenSocket~" + AgentID + "~WorkerName~" + WorkerName + "~AccountSID~" + AccountSID + "~WorkerActivity~" + ActivityName + "~ActivityAvailable~" + ActivityAvailable + "~WorkspaceSID~" + WorkspaceSID, "*");
                }
              }
            }
          }
          
        }
      }

This completes deployment of functions as services.