Call Outcome Set Event

This API provides information on the outcome set for an Outbound Call through the Workspace Widget.

Pre-requisite

The Agent must be on an active outbound call.

Sequence Diagram

Message Structure

Message Parameters

Sample Response

{
    "channel": "Amazon",
    "topic": "OutboundCall",
    "subtopic": "SetOutcomeResult",
    "message": {
        "success": true,
        "message": ""
    }
}