Channel Configuration

Follow these steps to complete Channel configuration:

1. Navigate to the Channel Configuration tab in the left pane and click +Add Event.

   

2. Enter a Name. Click Save & Next.

   

3. Click +Add CallType.

4. Enter a Name and Description for each call type you add.

5. Click Save to complete.

You can delete the call event and call type any time by clicking the Delete button.

Note

For default configuration refer Channel_Configuration_Event.png and Channel_Configuration_Calltype.png provided with build binaries (path configuration/application config/ae).