Cisco Connection

This section helps you configure the Administration database settings. To do so:

1. Click the Cisco Connection tab.

   

2. Complete the fields in the Finesse Settings section - mandatory fields are marked with an asterisk*.

   Field	Description
   SSO Mode	The modes available for login. NON_SSO, or HYBRID_SSO.
   FinesseA Url	The base path for the Finesse Side A API.
   FinesseB Url	The base path for the Finesse Side B API.
   HttpSideA Url	The base path for the Finesse Side A BOSH binding.
   HttpSideB Url	The base path for the Finesse Side B BOSH binding.

3. Click Save.

4. Navigate to the AWDB Connection section.

   

5. Complete the fields - those marked with asterisk* are mandatory fields.

   Field	Description
   Server	The host name or IP address of the Administration and Data Server.
   Database Name	The AW database name.
   User ID	The username that signs in to AWD.
   Password	Password for the above user to authenticate sign in to AWD.

6. Click Save.