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Source Table | Column Name | Display Name | Data Type | Description | Five9 | Cisco CCE | Cisco CCX | Amazon Connect | Amazon Connect SCV | Twilio | UJET | Genesys |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
OBD_Contact_Status_Mapping | Id | Id | int (not null) | The auto-generated ID when the entry is inserted into the table. | ||||||||
OBD_Contact_Status_Mapping | STATUSID | STATUSID | nvarchar (3) (not null) | This is the auto-generated unique identifier for the user. | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | |
OBD_Contact_Status_Mapping | STATUSDESC | STATUSDESC | nvarchar (256) (null) | The business fields configured for the campaign. All the business fields are listed. | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | |
OBD_Contact_Status_Mapping | TenantID | TenantID | int (null) | The data type for the business field – Number, Float, or DateTime. | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | |
OBD_Contact_Status_Mapping | SubTenantID | SubTenantID | int (null) | If the business field data type is field, the format of the date. | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ |
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