Data Sources, Integrations & Activation

What sources and destinations does Acqueon Data Cloud support?

Acqueon Data Cloud currently integrates with Salesforce and Amazon S3 as data sources. For destinations, it supports both Acqueon Campaigns and Salesforce, so you can activate customer data for outreach and write back interaction outcomes directly into Salesforce.

How do I connect Salesforce with Acqueon Data Cloud?

To integrate Salesforce with Acqueon Data Cloud, provide a Salesforce account with API access and the necessary permissions to view and update data. Once connected, Data Cloud enables seamless data sync, both for ingesting data and writing back into Salesforce.

What happens if a Source record or uploaded file does not include unique identifiers?

Data Cloud processes all incoming records in two steps. First, the records are transferred from Salesforce or Amazon S3 as they are. In the second step, the system evaluates each record and ignores any that do not include a unique identifier, such as a phone number or email, as these are required to create or update profiles.