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Campaign Manager must provide the following details.
Customer-specific text file containing all the details, including steps to configure VPN tunneling.
Customer must provide the following details for Primary Database and Secondary Database:
Fields | Description |
|---|---|
AWDB | |
Server | Server IP address |
Database Name | Name of the database. |
User ID | User ID for the application to access this server. |
Password | Password for the user ID. |
BAA | |
Server | Server IP address |
Database Name | Name of the database. |
User ID | User ID for the application to access this server. |
Password | Password for the user ID. |
HDS | |
Server | Server IP address |
Database Name | Name of the database. |
User ID | User ID for the application to access this server. |
Password | Password for the user ID. |
Unified Configuration | |
Unified API URL | URL of Cisco CCE outbound API that is used for campaign administration and imports. |
User ID | User ID for the application to access this server. |
Password | Password for the user ID. |
Diagnostic Framework Configuration | |
Diagnostic Framework API URL | URL of Cisco CCE side A. If active. The application delivers contacts to this URL. |
User ID | User ID for the application to access this Web service. |
Password | Password for the user ID. |
Domain Credential | |
Domain Name | Domain Name where the Cisco dialer resides. |
User Name | User Name to access this domain. |
Password | Password for the User ID. |
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