Dial Plan Details
    • Dark
      Light

    Dial Plan Details

    • Dark
      Light

    Article summary

    Source Table

    Column Name

    Display Name

    Data Type

    Description

    Five9

    Cisco CCE

    Cisco CCX

    Amazon Connect

    Amazon Connect SCV

    Twilio

    UJET

    Genesys

    OBD_DPDetails

    Id

    Id

    int

    (not null)

    The auto-generated ID when the entry is inserted into the table.

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    OBD_DPDetails

    DIALPLANNAME

    DIALPLANNAME

    nvarchar

    (64) (not null)

    The dial plan name.

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    OBD_DPDetails

    DESCRIPTION

    DESCRIPTION

    nvarchar

    (128) (not null)

    The dial plan description.

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    OBD_DPDetails

    STARTTIME

    STARTTIME

    datetime

    (not null)

    The date and time this dial plan is effective from.

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    OBD_DPDetails

    ENDTIME

    ENDTIME

    datetime

    (not null)

    The date and time this dial plan expires.

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    OBD_DPDetails

    DELETED

    DELETED

    int

    (not null)

    This indicates if the dial plan is deleted or is active.

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    OBD_DPDetails

    MODENUMBER

    MODENUMBER

    int

    (not null)

    The Mode number (priority) for this mode in the dial plan.

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    OBD_DPDetails

    WEIGHTAGE

    WEIGHTAGE

    int

    (not null)

    The weight given to this mode for dialing out.

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    OBD_DPDetails

    CHANNELTYPE

    CHANNELTYPE

    int

    (not null)

    The Channel type. For example, Voice, SMS, Email.

    1 for SMS, 2 for VOICE, 3 for EMAIL, 4 for CPAAS, and 0 for IVR.

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    OBD_DPDetails

    MAXRETRY

    MAXRETRY

    int

    (not null)

    The maximum retries allowed as per this dial plan.

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    OBD_DPDetails

    PEWC

    PEWC

    bit

    (not null)

    Indicates if this is PEWC or not. PEWC is Prior Express Written Consent.

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    OBD_DPDetails

    WindowRetry

    WindowRetry

    bit

    (null)

    The number of retry windows configured in this dial plan.

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    OBD_DPDetails

    WindowAttempts

    WindowAttempts

    int

    (null)

    The number of attempts for each window configured in this dial plan.

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    OBD_DPDetails

    WindowDuration

    WindowDuration

    int

    (null)

    The duration of the window as per the dial plan.

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    OBD_DPDetails

    CallBackCarryRetries

    CallBackCarryRetries

    bit

    (null)

    Whether the Callback attempts have to increment the retry count.

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    OBD_DPDetails

    TenantID

    TenantID

    int

    (null)

    The Tenant ID auto-generated by the application when a new tenant is created.

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    OBD_DPDetails

    SubTenantID

    SubTenantID

    int

    (null)

    The Sub Tenant ID autogenerated by the application when a new tenant is created.

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    OBD_DPDetails

    IsOverridden

    IsOverridden

    bit

    (not null)

    Indicating whether the default behavior or settings have been overridden.

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️


    Was this article helpful?

    What's Next
    Changing your password will log you out immediately. Use the new password to log back in.
    First name must have atleast 2 characters. Numbers and special characters are not allowed.
    Last name must have atleast 1 characters. Numbers and special characters are not allowed.
    Enter a valid email
    Enter a valid password
    Your profile has been successfully updated.