Editing Segment Details in the Grid

You can edit segments either individually or in bulk.

Editing Segments Individually

Follow these steps to edit a segment individually:

1. Navigate to the Segments page.

2. Click the edit option  against the segment that you want to update. The segment appears in the edit mode.

   

3. Make changes as required. You can update the segment description and change the segment status toggle to ACTIVE or INACTIVE. To learn about the importance and impact of the status change, refer to the section Activating and Deactivating Segments.

4. Click to save. A notification message is displayed.

5. Click Apply. A confirmation message is displayed.

Editing Segments in Bulk

Follow these steps to edit segments in bulk:

1. Navigate to the Segments page.

2. Click Edit All on the top of the page. All the segments appear in the edit mode.
   

3. Make changes in different segments as required. You can update the segment description and change the segment status toggle to ACTIVE or INACTIVE. To learn about the importance and impact of the status change, refer to the following section Activating and Deactivating Segments.

4. After completing the changes, click Apply on the top of the page. A notification message is displayed.

5. Click Apply. A confirmation message is displayed.

Activating and Deactivating Segments

Suppose you have segments that do not require continuous processing, deactivating such segments reduces the unnecessary processing load and cost. Key events related to changing the segment status are as follows:

• When a segment is deactivated in a particular tenant:

  • Segmentation stops.

  • Mapping between the segment and Campaign halts.

  • List ID is nullified.

• When a segment is activated in a particular tenant:

  • Segmentation restarts.

  • The corresponding mapping between Campaign and the segment is reactivated.

  • Scheduled tasks resume.

  • A new List ID is generated.