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    Attribute

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    Article summary

    Fields

    Description

    Mode

    Cisco UCCE

    Cisco UCCX

    Amazon Connect

    Service Cloud Voice

    Twilio Flex

    UJET

    Genesys PureCloud

    Five9 VCC

    Nice CXone

    Avaya POM

    Campaign Group

    It is the name of the Campaign Group to which the contacts belong.

    Voice, SMS, Email

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    Pacing

    It displays the pacing mode of the contact attempt. Example: Preview, Progressive, Predictive.

    Voice

    ✔️

    ✔️

    ✔️

    ✔️

    Campaign

    It is the name of the campaign to which the contact belongs.

    Voice, SMS, Email

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    Global List ID

    It is the ID generated by the application for each list placed for global upload. This ID is unique within the system.

    Voice, SMS, Email

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    List ID

    It is the List ID generated by the application for this list. This ID is unique within a campaign.

    Voice, SMS, Email

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    Contact ID

    It is a unique ID for a contact within a campaign.

    Voice, SMS, Email

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    Uploaded Time

    It displays the time when the contacts are uploaded.

    Voice, SMS, Email

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    LCM Key

    It is unique Id Campaign Manager system for the attempt.

    Voice, SMS, Email

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    Dialer Reference ID

    It is unique Id in the respective dialer system.

    Voice

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    From Mode

    The Email ID used to initiate a SMS, or email. Or, the Caller ID used to initiate a call.

    Voice, SMS, Email

    ✔️

    ✔️

    ✔️

    ✔️

    Source Campaign ID

    The ID of the original campaign from which data is transferred (empty for the first source campaign).

    Voice, SMS, Email

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    Source Contact ID

    The contact ID transferred from the originating campaign (empty for the first source campaign).

    Voice, SMS, Email

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    Chained

    Indicates whether the contact/data is moved or copied between campaigns.

    Voice, SMS, Email

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    Destination Campaign ID

    The ID of the campaign receiving contacts or data from a source campaign.

    Voice, SMS, Email

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    Destination Contact ID

    The contact ID assigned in the destination campaign after being transferred from a source campaign.

    Voice, SMS, Email

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️

    ✔️


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