.png?sv=2022-11-02&spr=https&st=2026-01-24T03%3A39%3A07Z&se=2026-01-24T03%3A49%3A07Z&sr=c&sp=r&sig=FiC%2FWVeojVVX6du%2Ftl1Aiz4HR9GX0gUUH5kAvjn07Tw%3D){kind=logo}
Details
- DarkLight
Details
- DarkLight
Article summary
Did you find this summary helpful?
Thank you for your feedback
Campaign Manager must provide the following details.
Customer-specific text file containing all the details, including steps to configure VPN tunneling.
Notes
To connect to the Cisco DBs you must log in using your SQL User ID and password.
You must have Read and Write access for AWDB, BAA, and HDS databases.
Customer must provide the following details for Primary Database and Secondary Database:
Fields | Description |
|---|---|
AWDB | |
Server | Server IP address |
Database Name | Name of the database. |
User ID | User ID for the application to access this server. |
Password | Password for the user ID. |
BAA | |
Server | Server IP address |
Database Name | Name of the database. |
User ID | User ID for the application to access this server. |
Password | Password for the user ID. |
HDS | |
Server | Server IP address |
Database Name | Name of the database. |
User ID | User ID for the application to access this server. |
Password | Password for the user ID. |
Unified Configuration | |
Unified API URL | URL of Cisco CCE outbound API that is used for campaign administration and imports. |
User ID | User ID for the application to access this server. |
Password | Password for the user ID. |
Diagnostic Framework Configuration | |
Diagnostic Framework API URL | URL of Cisco CCE side A. If active. The application delivers contacts to this URL. |
User ID | User ID for the application to access this Web service. |
Password | Password for the user ID. |
Domain Credential | |
Domain Name | Domain Name where the Cisco dialer resides. |
User Name | User Name to access this domain. |
Password | Password for the User ID. |
Was this article helpful?