Learn how to set up Five9 with Acqueon Workspace. This section covers Five9 configurations, call variables, and more to optimize your Contact Center’s performance.
Also Call Center. This is a generic term for a location, office, or a cloud-based organization that places and receives calls for various purposes like customer service, customer support, sales, collection, telemarketing, etc. These centers have CTI equipment that route the calls to personnel, generally designated as agents.
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