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        Article summary

        To start with, you must install the Campaign Manager and Acqueon Workspace application from the Genesys app foundry. Follow these steps to do the installation.

        To integrate Acqueon Workspace with Genesys, Acqueon must provide the following details:

        • AWS Account ID

        • AWS Region

        • Acqueon Suffix

        • Workspace URL

        To integrate Acqueon Workspace with Genesys, the customer must provide the following details:

        • Client ID

        • Client Secret

        • Role

        • Groups

        • Premium App Instances

        • OAuth Clients (Client Credentials Grant)

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