Genesys Console Configurations
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    Genesys Console Configurations

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    Article summary

    Now that the Workspace layout is created, to configure the Genesys console for both types of integrations, Embedded or SDK-based integrations, perform these steps,

    1. Open the Genesys Pure Cloud Login URL: https://login.usw2.pure.cloud

    2. Enter the username and password, and click Log In.

    3. When you log in and activate your account for the first time, click the Collaborate/Communicate option.

      Note:

      The home page is displayed after your account is activated for the first time.

      The home screen is displayed.

    4. You can manage SDK and embedded integration settings from the Integrations page in the IT and Integrations section under the Menu option.


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