Get Optional Business Fields

Overview

The GetOptionalBusniessFields API provides the optional business fields for a given account number.  

Pre-requisite

The Agent must be on an active call or logged in to the application.

Sequence Diagram

Message Structure

Data Parameters

Message Parameters

Possible Error Cases

Sample Request

{
    "channel": "LCM",
    "topic": "WebService",
    "subtopic": "GetScreenPopData",
    "data": 
    {
        "callid": "12345",
        "AccountNumber": "5|3|1|0|0|44|1"
    }
}

Sample Response

 {
    "channel": "LCM",
    "topic": "WebService",
    "subtopic": "ScreenPopData",
    "message": 
    {
        "callid": "12345",
        "response": 
        {
            "FName": "David1",
            "LName": "Berry",
            "Address": "Virginia",
            "Home": "6491462346",
            "Office": ""
        }
    }
}