Integration Requirements
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Integration Requirements
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Workspace Widgets in Webex CC Desktop
Customer-side Requirements
To integrate Acqueon Workspace with Webex Contact Center, the customer must do these:
Configure the required Webex CC team.
Create a Desktop layout
Add the Workspace Layout URL.
Acqueon-side Requirements
To integrate Acqueon Workspace with Webex Contact Center, Acqueon must provide the following configurations and details:
Create an Acqueon Workspace Layout.
Add widgets to the layout.
Acqueon Workspace for Webex CC
Customer-side Requirements
To integrate Acqueon Workspace with Webex Contact Center, the customer must do these:
Configure the required Webex CC team.
Set up the additional Webex CC configurations.
Acqueon-side Requirements
To integrate Acqueon Workspace with Webex Contact Center, Acqueon must provide the following configurations and details:
Create an Acqueon Workspace Layout.
Add widgets to the layout.
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