Login
    Contents x
    Key Points
      • Dark
        Light
      Contents

      Key Points

        • Dark
          Light
        Article summary

        1. Amazon Pinpoint expects you to specify phone numbers in E.164 format. For example, +16095248795.

        2. Two types of Messages—If you plan to send time-sensitive content, specify TRANSACTIONAL. If you plan to send marketing-related content, specify PROMOTIONAL.

        3. Please go-through the following link for SMS limitation in AWS pinpoint https://docs.aws.amazon.com/pinpoint/latest/userguide/channels-sms-limitations.html

        4. We need to add permission of GetRecords, GetShardIterator, DescribeStream, ListStream, ListRecords to Role mapped with lambda script project.

        5. Ensure that the ARN of the Kinesis data stream is also added to the lambda script.

        6. Delivery Statuses

        S. No.

        Event Status

        Description

        1

        SUCCESSFUL

        The message was accepted by the carrier.

        2

        DELIVERED

        The message was delivered to the recipient's device.

        3

        PENDING

        The message hasn't yet been delivered to the recipient's device.

        4

        INVALID

        The Destination phone number is invalid.

        5

        UNREACHABLE

        The recipient's device is currently unreachable or unavailable. For example, the device might be powered off, or might be disconnected from the network. You can try to send the message again later.

        6

        UNKNOWN

        An error occurred that prevented the delivery of the message. This error is usually transient, and you can attempt to send the message again later.

        7

        BLOCKED

        The recipient's device is blocking SMS messages from the origination number.

        8

        CARRIER_UNREACHABLE

        An issue with the mobile network of the recipient prevented the message from being delivered. This error is usually transient, and you can attempt to send the message again later.

        8

        SPAM

        The recipient's mobile carrier identified the contents of the message as spam and blocked delivery of the message.

        9

        INVALID_MESSAGE

        The body of the SMS message is invalid and can't be delivered.

        10

        CARRIER_BLOCKED

        The recipient's carrier has blocked delivery of this message. This often occurs when the carrier identifies the contents of the message as unsolicited or malicious.

        11

        TTL_EXPIRED

        The SMS message couldn't be delivered within a certain time frame. This error is usually transient, and you can attempt to send the message again later.

        Was this article helpful?
        What's Next
        Change password!
        Changing your password will log you out immediately. Use the new password to log back in.
        Change profile
        Success!
        First name must have atleast 2 characters. Numbers and special characters are not allowed.
        Last name must have atleast 1 characters. Numbers and special characters are not allowed.
        Enter a valid email
        Enter a valid password
        Your profile has been successfully updated.
        Logout
        ESC

        Eddy AI, facilitating knowledge discovery through conversational intelligence