Make Preview Call
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    Make Preview Call

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    Article summary

    Overview

    This API allows an Agent to accept a preview call.

    Pre-requisite

    The agent must be on a preview call.

     

    Sequence Diagram

    Message Structure

    Request Parameters

    Value

    channel

    Amazon

    topic

    OutboundCall

    subtopic

    MakeCall

    subject

    «app-name-broadcasting-this-message»

    Response Parameters

    Value

    Not applicable.

    Possible Error Cases

    Error Type

    Code

    Message

    ACCEPT_CONTACT_FAILED

    Acqueon Campaigns Failure Error Message.

    Accept contact failed.

    Sample Request

    No sample request.

    Sample Response

    {
        "channel": "Amazon",
        "topic": "OutboundCall",
        "subtopic": "MakeCall",
        "source": "myapp"
    }


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