Modes
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Modes
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Source Table | Column Name | Display Name | Data Type | Description | Five9 | Cisco CCE | Cisco CCX | Amazon Connect | Amazon Connect SCV | Twilio | UJET | Genesys |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
OBD_MODES | Id | Id | int | The auto-generated ID when the entry is inserted into the table. | ||||||||
OBD_MODES | MinLength | MinLength | int (null) | The minimum length for the contact phone number for this mode. | ||||||||
OBD_MODES | MaxLength | MaxLength | int (null) | The maximum length for the contact phone number for this mode. | ||||||||
OBD_MODES | ChannelId | ChannelId | int (not null) | The channel ID that the mode is mapped to. | ||||||||
OBD_MODES | CreatedDateTime | CreatedDateTime | datetime (null) | The date and time this mode was created. | ||||||||
OBD_MODES | ModifiedDateTime | ModifiedDateTime | datetime (null) | The date and time this mode was last updated. | ||||||||
OBD_MODES | ExportedModeID | ExportedModeID | int (null) | The mode ID that is from a different source. | ||||||||
OBD_MODES | TenantID | TenantID | int (null) | The Tenant ID auto-generated by the application when a new tenant is created. | ||||||||
OBD_MODES | SubTenantID | SubTenantID | int (null) | The Sub Tenant ID autogenerated by the application when a new tenant is created. | ||||||||
OBD_MODES | MODENUMBER | MODENUMBER | int (not null) | The numeric identifier for the mode. | ||||||||
OBD_MODES | MODENAME | MODENAME | nvarchar (50) (not null) | The name of the mode. | ||||||||
OBD_MODES | MODEDESCRIPTION | MODEDESCRIPTION | nvarchar (128) (null) | A descriptive text for the mode. | ||||||||
OBD_MODES | IsNumber | IsNumber | Bool | Indicates if the mode is a number. | ||||||||
OBD_MODES | MaskInConsole | MaskInConsole | Bool | Indicates if the mode should be masked when viewed on the admin console. This will NOT mask the mode when exported to a file. | ||||||||
OBD_MODES | MaskInExport | MaskInExport | Bool | Indicates if the mode should be masked when viewed on the admin console. This will mask the mode even when viewed on the admin console. |
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