Non-Call Activity
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Non-Call Activity
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Source Table | Column Name | Display Name | Data Type | Description | Five9 | Cisco CCE | Cisco CCX | Amazon Connect | Amazon Connect SCV | Twilio | UJET | Genesys |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
RPT_NonCallActivity | Id | Id | bigint (not null) | The auto-generated ID for each entry in this table. | ||||||||
RPT_NonCallActivity | CampaignId | CampaignId | nvarchar (64) (null) | The Campaign ID for this non-call activity. | ||||||||
RPT_NonCallActivity | ContactId | ContactId | int (null) | The contact ID for this non-call activity. | ||||||||
RPT_NonCallActivity | ModeId | ModeId | int (null) | The mode ID on which this non-call activity occurred. | ||||||||
RPT_AE_Modes | ModeName | ModeName | nvarchar (50) (not null) | The mode name for this non-call activity. | ||||||||
RPT_NonCallActivity | ListId | ListId | int (null) | The List ID that the contact belongs to. | ||||||||
RPT_NonCallActivity | ContactVersion | ContactVersion | int (null) | The contact version for this contact at the time of non-call activity. This indicates the number of times the contact status has been revised. | ||||||||
RPT_NonCallActivity | Bussfld26 | Bussfld26 | nvarchar (128) (null) | The description for Business Field 26 – unique business field. | ||||||||
RPT_NonCallActivity | Bussfld27 | Bussfld27 | nvarchar (128) (null) | The description for Business Field 27 – additional business field. | ||||||||
RPT_NonCallActivity | Bussfld28 | Bussfld28 | nvarchar (128) (null) | The description for Business Field 28 – additional business field. | ||||||||
RPT_NonCallActivity | Bussfld29 | Bussfld29 | nvarchar (128) (null) | The description for Business Field 29 – additional business field. | ||||||||
RPT_NonCallActivity | Bussfld30 | Bussfld30 | nvarchar (128) (null) | The description for Business Field 30 – additional business field. | ||||||||
RPT_NonCallActivity | Status | Status | varchar (6) (null) | The contact status for each contact for every change. | ||||||||
RPT_NonCallActivity | StatusReasonId | StatusReasonId | int (null) | The auto generated ID for the contact status change. | ||||||||
RPT_AE_ContactStatusReasons | StatusReason | StatusReason | nvarchar (128) (null) | This is the reason for the change in contact status. For example, a contact can be in the status Locked. The application would have locked this contact for delivery to make a PCB, CSS, or AEM call. | ||||||||
RPT_NonCallActivity | ValidModes | ValidModes | nvarchar (256) (null) | The valid mode for this non-call activity. | ||||||||
RPT_NonCallActivity | CreatedDateTime | CreatedDateTime | datetime (null) | The date and time this entry was created in the table. | ||||||||
RPT_NonCallActivity | TenantID | TenantID | int (null) | The Tenant ID auto-generated by the application when a new tenant is created. | ||||||||
RPT_NonCallActivity | SubTenantID | SubTenantID | int (null) | The Sub Tenant ID autogenerated by the application when a new tenant is created. | ||||||||
RPT_NonCallActivity | RuleName | RuleName | nvarchar (128) (null) | Name of the Rule within the compliance group, by which the contact delivery has been blocked. | ||||||||
RPT_NonCallActivity | ComplianceGroup | ComplianceGroup | nvarchar (128) (null) | Name of the compliance group, by which the contact delivery has been blocked. | ||||||||
RPT_NonCallActivity | Description | Description | nvarchar (128) (null) | Defines the error or failure messages, or reasons for a blocked contact. The following is a list of error or failure messages:
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