Object Creation Event
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Object Creation Event
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Overview
This is an event sent by Salesforce core during a successful Salesforce object creation.
Pre-requisite
The Agent must be on an active call.
Sequence Diagram

Message Structure
Request Parameters | Value |
|---|---|
No request parameters | |
Response Parameters
Parameter | Value |
|---|---|
channel | Salesforce |
topic | Call |
subtopic | CreateObject |
source | «JSON Object» |
Response Data Parameters
Parameter | Data Type | Description | Sample Value |
|---|---|---|---|
callid | String | Call ID for which the object is created. | 12345 |
Name | String | The type of the Salesforce object created. | Task |
OId | String | The Acqueon Workspace object identifier. | SF1 |
sfid | String | Salesforce object identifier. | 00T7F000027L43nUAC |
DisplayField | String | Object field to be displayed in the UI. | Subject |
DisplayValue | String | The object field value to be displayed. | My Task |
Sample Request
Not applicableSample Response
Event data also contains the fields updated in the Salesforce object.
{
"channel": "Salesforce",
"topic": "Call",
"subtopic": "CreateObject",
"data":
{
"callId": "12345",
"Name": "Task",
"OId": "SF1",
"DisplayField": "Subject",
"sfid": "00T7F000027L43nUAC",
"DisplayValue": "MyTask"
}
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