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    Prerequistes
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      Prerequistes

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        Article summary

        Ensure that the following details are available before you proceed further.

        1. Prerequisites for Workspace are met.

        2. Twilio Flex is ready with Workspace, Workflow, Task Queue, and Workers. This data is required to be periodically synchronized with Campaign Manager.

        3. The following conditions must be added for all the Twilio Flex workflows:

          worker.channel.<TaskChannel>.assigned_tasks == 0 and worker.channel.voice.assigned_tasks == 0

        4. The following ports must be available:

        Type

        Protocol

        Port Range

        Comments

        HTTPS

        TCP

        443

        Outbound

        Custom

        TCP

        8335

        Outbound

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