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    Reject a Call
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      Reject a Call

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        Article summary

        Overview

        This API allows a user to reject an Outbound Call. The Dialog object is updated by specifying a requestedAction of SetREJECT and the target OutboundCall with CallId of user.

        Pre-requisite

        The Agent must be in the Ready state.

        Sequence Diagram

        Message Structure

        Request Parameters

        Value

        channel

        Cisco

        topic

        OutboundCall

        subtopic

        SetREJECT

        source

        «app-name-broadcasting-this-message»

        data

        «JSON Object»

        Data Parameters

        Parameter

        Data Type

        Description

        Sample Value

        CallID

        String

        The ID of the dialog.

        167786021

        Sample Request

        {   
    "channel": "Cisco",
    "topic": "OutboundCall",
    "subtopic": "SetREJECT",
    "data ": 
    {        
        "CallID": "16786021"   
    }
}

        Sample Response

        No sample response

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