Resume Call

Article summary

Did you find this summary helpful?

Thank you for your feedback

This API allows an Agent to resume the customer call that is on hold.

The agent must be on a customer call and the call must be in the Hold state.

Parameter	Data Type	Description	Sample Value
No data parameters

Response Parameters	Value
Not applicable

Error Type	Code	Message
RESUME_CALL_FAILED	Acqueon Campaigns Failure Error Message.	Resuming call failed.

No sample request.

{   
    "channel": "Amazon",
    "topic": "OutboundCall",
    "subtopic": "Resume",
    "source": "myapp"
}

Was this article helpful?

Table of contents