Save Login Details
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    Save Login Details

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    Article summary

    Overview

    This API allows the user to save the CTI credentials saved in Salesforce.

    Pre-requisite

    The application registration must be completed.

    Sequence Diagram

    Message Structure

    Request Parameters

    Value

    channel

    Salesforce

    topic

    User

    subtopic

    SaveCredentials

    source

    «Source Application Name»

    data

    «JSON Object»

    Request Data Parameters

    Parameter

    Data Type

    Description

    Sample Value

    Username

    String

    The CTI username stored in Salesforce.

    123456

    Password

    String

    The CTI password for the above user stored in Salesforce.

    acq@123

    Extension

    String

    The Agent extension stored in Salesforce.

    5051

    ADFSUsername

    String

    NA

    NA

    Response Parameters

    Value

    channel

    Salesforce

    topic

    User

    subtopic

    SaveCredentials

    message

    «JSON Object»

    Response Data Parameters

    Parameter

    Data Type

    Description

    Sample Value

    Success

    Boolean

    The request status - whether response saved successfully.

    True

    ErrorMessage

    String

    The reason for a response error, if any.

    Null

    Sample Request

    {
        "channel": "Salesforce",
        "topic": "User",
        "subtopic": "SaveCredentials",
        "source": "myapp",
        "data": 
        {
            "Username": "1245456",
            "Password": "acq@123",
            "Extension": "5051",
            "ADFSUsername": ""
        }
    }

    Sample Response

     {   "channel": "Salesforce",
        "topic": "User",
        "subtopic": "SaveCredentials",
        "data": 
        {
            "Success": true,
            "ErrorMessage": null
        }
    }


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