Send DTMF

This API allows an Agent to enter numbers that automated call systems recognize, such as an account number or a menu selection, during an active call.

Pre-requisite

The agent must be on an active call.

Sequence Diagram

The following figure illustrates the workflow of SendDTMF API:

Message Structure

Possible Error Cases

Sample Request

{
    "channel": "Amazon",
    "topic": "InboundCall",
    "subtopic": "SendDTMF",
    "source": "myapp"
}