Set Dialer Outcome For MCD Selected Data
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    Set Dialer Outcome For MCD Selected Data

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    Article summary

    Overview

    The SetOutcomeForMCDSelectedData API helps an Agent send a selected record to other gadgets for setting up the outcome.

    Pre-requisite

    The agent must be logged in to the application.

    Sequence Diagram

    Message Structure

    Request Parameters

    Value

    channel

    LCM

    topic

    Webservice

    subtopic

    SetOutcomeForMCDSelectedData

    source

    «app-name-broadcasting-this-message»

    data

    «JSON Object»

    Data Parameters

    Parameter

    Mandatory

    Data Type

    Description

    selected

    Yes

    «JSON Array»

    list

    Yes

    «JSON Array»

    Response Parameters

    Value

    N/A

    Message Parameters

    Parameter

    Mandatory

    Data Type

    Description

    N/A

    Sample Request

    {
        "channel": "LCM",
        "topic": "WebService",
        "subtopic": "SetOutcomeForMCDSelectedData",
        "data": 
        [
            {
                "selected": 
                [
                    {
                        "CampaignId": 550,
                        "CampaignName": "mcdPrVwCgn",
                        "ContactID": 34,
                        "CallType": "Regular",
                        "AgentID": "",
                        "Mode": "Mobile",
                        "PhoneNo": "919500610256",
                        "AccountNumber": "34|3|550|0|0|44|59",
                        "LastOutcome": "",
                        "LeadScore": "0"
                    }
                ],
                "list": [
                    {
                        "CampaignId": 550,
                        "CampaignName": "mcdPrVwCgn",
                        "ContactID": 34,
                        "CallType": "Regular",
                        "AgentID": "",
                        "Mode": "Mobile",
                        "PhoneNo": "919500610256",
                        "AccountNumber": "34|3|550|0|0|44|59",
                        "LastOutcome": "",
                        "LeadScore": "0"
                    },
                    {
                        "CampaignId": 550,
                        "CampaignName": "mcdPrVwCgn",
                        "ContactID": 36,
                        "CallType": "Regular",
                        "AgentID": "",
                        "Mode": "Mobile",
                        "PhoneNo": "919500610256",
                        "AccountNumber": "36|3|550|0|0|44|59",
                        "LastOutcome": "",
                        "LeadScore": "0"
                    }
                ]
            }
        ]
    }

    Sample Response


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