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Set Ready State
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Set Ready State
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Overview
This API allows the Agent to set the state to Ready.
Pre-requisite
The agent must be in the LoggedIn state.
Sequence Diagram
Message Structure
Request Parameters | Value |
|---|---|
channel | Cisco |
topic | Agent |
subtopic | SetReadyState |
source | «app-name-broadcasting-this-message» |
data | «JSON Object» |
Data Parameters
Parameter | Data Type | Description | Sample Value |
|---|---|---|---|
No request parameters |
Response Parameters
Response Parameters | Value |
|---|---|
channel | Not applicable |
topic | Not applicable |
subtopic | Not applicable |
message | Not applicable |
Sample Request
{ "channel": "Cisco",
"topic": "Agent",
"subtopic": "SetReadyState"
}Sample Response
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