Login
    Contents x
    Sign Out an Agent
      • Dark
        Light
      Contents

      Sign Out an Agent

        • Dark
          Light
        Article summary

        Overview

        This API allows a user to sign out of Cisco Finesse.

        Pre-requisite

        Users can only act on their own User objects.

        Sequence Diagram

        Message Structure

        Request Parameters

        Value

        channel

        Cisco

        topic

        Team

        subtopic

        SetTeamAgentLogout

        source

        «app-name-broadcasting-this-message»

        data

        «JSON Object»

        Data Parameters

        Parameter

        Data Type

        Description

        Sample Value

        UserName

        String

        The agent ID.

        4748360

        State

        String

        Logout

        Sample Request

        {
    "channel": "Cisco",
    "topic": "Team",
    "subtopic": "SetTeamAgentLogout"
    "data": 
    {        
        "Username": "47483650",
        "State": "Logout"    
    }
}

        Sample Response

        No sample response

        Was this article helpful?
        What's Next
        Change password!
        Changing your password will log you out immediately. Use the new password to log back in.
        Change profile
        Success!
        First name must have atleast 2 characters. Numbers and special characters are not allowed.
        Last name must have atleast 1 characters. Numbers and special characters are not allowed.
        Enter a valid email
        Enter a valid password
        Your profile has been successfully updated.
        Logout