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Tethered Call Event
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Tethered Call Event
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Overview
This API is used to establish a tethered connection with Acqueon Campaigns.
Pre-requisite
The Agent must be in the Ready state.
Sequence Diagram
Message Structure
Request Parameters | Value |
|---|---|
No request parameters |
Data Parameters
Parameter | Data Type | Description | Sample Value |
|---|---|---|---|
No data parameters |
Response Parameters | Value |
|---|---|
channel | Amazon |
topic | OutboundCall |
subtopic | SetNailupDetails |
source | JSON Object. Tethered call event message |
Message Parameters
Parameter | Data Type | Description | Sample Value |
|---|---|---|---|
callstatus | String | Tethered call status. Possible values: initiate, ringing, started, answered, Connected, completed, Disconnected | Initiate, Ringing, Started, Answered, Connected, Completed, and Disconnected |
uuid | String | The tethered call UUID. | 57afe1f2-4283-4f5a-b5a9-3bf93493416a |
Sample Request
No sample request.Sample Response
{
"channel": "Amazon",
"topic": "OutboundCall",
"subtopic": "SetNailupDetails",
"message": {
"callStatus": "Connected",
"uuid": "57afe1f2-4283-4f5a-b5a9-3bf93493416a"
}
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