Update Schedule Callback Number

Overview

This API allows a user to update a scheduled Callback phone number. The Dialog object is updated by specifying a requestedAction of UpdateScheduleCallBackNumber and the target OutboundCall with number and CallId of user.

Pre-requisite

The Agent must be in the Ready state.

Sequence Diagram

Message Structure

Data Parameters

Sample Request

{
    "channel": "Cisco",
    "topic": "OutboundCall",
    "subtopic": " UpdateScheduleCallBackNumber",
    "data ": 
    {
        "number": "9610446329",
        "callID": "16786021"
    }
}

Sample Response

No sample response