Acqueon Campaigns
- DarkLight
Acqueon Campaigns
- DarkLight
Article summary
Did you find this summary helpful?
Thank you for your feedback
Expected Feature Deprecation
Feature | Details | End of Support |
|---|---|---|
Campaign Forecast | Campaign Forecast with Contact Delivery Forecast and Contact Exclusion Forecast has been deprecated. There are no alternate options for these Forecast reports. Customers and Partners to contact Acqueon if they are using the same currently. | Deprecated 31-Oct-2024 |
Campaign Monitor | Campaign Monitor has been deprecated. Customers can use data extracts for detailed calls made and create 15 or 30 mins or hourly views. Customers and Partners to contact Acqueon if they are using the same currently. | Deprecated 31-Oct-2024 |
Timezone in Campaign Group | Different timings for Timezone within Campaign Group will be deprecated. Customers can continue setting custom timings within the Campaign using Override. | 31-Jan-25 |
VB Scripts | VB Scripts for PreCall, SMS and Email within Campaign will be deprecated. Customers can migrate to Library based PreCall scripts. | 31-Jan-25 |
SOAP API | No new features are added for the SOAP API Interface. SOAP API interface will be deprecated, and customers and partners are advised to migrate to REST API before support date. | 31-Jan-25 |
ECT | Expected Completion Time from Campaign and Performance Dashboard. There are no alternate options for this. Customers and Partners to contact Acqueon if they are using the same currently. | 31-Jan-25 |
JSON Upload | JSON upload option for Compliance uploads will no longer be available. There are no alternate options for this. Customers and Partners to contact Acqueon if they are using the same currently. | 31-Jan-25 |
Microsoft Versions | End Of Support for Microsoft SQL 2012 End Of Support for Microsoft SQL 2014 End Of Support for Windows Server 2012 End Of Support for Windows Server 2014 Customers and Partners to upgrade to latest versions of Microsoft SQL Server. | 31-Jan-25 |
Nexmo Integrations | End Of Support for Nexmo Integration with Amazon Connect End Of Support for Nexmo Integration for SMS End Of Support for Nexmo Integration for CPaaS Customers and Partners to upgrade using ACOC (Untethered) Integration for Amazon Connect and Twilio API for SMS & CPaaS | 31-Jan-25 |
License Report | Concurrent License Report will be deprecated. Subscription based License Usage will remain available. | 30-Apr-25 |
Historical Reports | The following Historical Reports will be deprecated. Customers and Partners need to start using the new Historical Reports Call Outcome, Campaign Summary, DNC Blocked, Contact Attempt, Abandoned Percentage, Agent Disposition (Campaign wise), Category, Category Target, Contact Attempt Bucket, Agent Attempt, Agent Outcome, Callback, Global List Status, RPC, Agent Login Logout, Callback Trace, Agent State, Email Outcome, Agent Productivity Report, Compliance Detailed Report, Compliance Summary Report, Pass Dialing. | 31-Oct-25 |
Scheduled Reports | The following Scheduled Reports will be deprecated. Customers and Partners need to start using the Scheduling feature of new Historical Reports Call Outcome, Campaign Summary, DNC Blocked, Contact Attempt, Abandoned Percentage, Agent Disposition (Campaign wise), Category, Category Target, Contact Attempt Bucket, Agent Attempt, Agent Outcome, Global List Status, RPC, License, Agent Login Logout, Callback Trace, Agent Active Summary, Agent State, Agent Productivity Report, Email Outcome, Compliance Detailed Report, Compliance Summary Report. | 31-Oct-25 |
Data Extract | Call Activity Data Extract will be deprecated. Customers and Partner need to start using the New Call Trace Data Extract. | 31-Oct-25 |
Microsoft Version | End Of Support for Microsoft SQL 2016 Customers and Partners to upgrade to latest versions of Microsoft SQL Server. | 31-Jan-26 |
Release Mapping
Product Version | Release Date | End of Support | Status |
|---|---|---|---|
4.2.1.0 | 31-Mar-20 | 26-Mar-21 | End of Support |
4.2.1.1 | 15-Apr-20 | 10-Apr-21 | End of Support |
4.2.1.2 | 30-Apr-20 | 25-Apr-21 | End of Support |
4.2.1.3 | 15-May-20 | 10-May-21 | End of Support |
4.2.1.4 | 31-May-20 | 26-May-21 | End of Support |
4.2.1.5 | 15-Jun-20 | 10-Jun-21 | End of Support |
4.2.1.6 | 30-Jun-20 | 25-Jun-21 | End of Support |
4.2.1.7 | 15-Jul-20 | 10-Jul-21 | End of Support |
4.2.1.8 | 31-Jul-20 | 26-Jul-21 | End of Support |
4.2.1.9 | 17-Aug-20 | 12-Aug-21 | End of Support |
4.2.1.10 | 31-Aug-20 | 26-Aug-21 | End of Support |
4.2.1.11 | 15-Sep-20 | 10-Sep-21 | End of Support |
4.2.1.12 | 30-Sep-20 | 25-Sep-21 | End of Support |
4.2.1.13 | 15-Oct-20 | 10-Oct-21 | End of Support |
4.2.1.14 | 30-Oct-20 | 25-Oct-21 | End of Support |
4.2.1.15 | 12-Nov-20 | 7-Nov-21 | End of Support |
4.2.1.16 | 30-Nov-20 | 25-Nov-21 | End of Support |
4.2.1.17 | 15-Dec-20 | 10-Dec-21 | End of Support |
4.2.1.18 | 30-Dec-20 | 25-Dec-21 | End of Support |
4.2.1.19 | 13-Jan-21 | 8-Jan-22 | End of Support |
4.2.1.20 | 29-Jan-21 | 24-Jan-22 | End of Support |
4.2.1.21 | 15-Feb-21 | 10-Feb-22 | End of Support |
4.2.1.22 | 1-Mar-21 | 24-Feb-22 | End of Support |
4.2.1.23 | 15-Mar-21 | 10-Mar-22 | End of Support |
4.2.1.24 | 31-Mar-21 | 26-Mar-22 | End of Support |
4.2.1.25 | 15-Apr-21 | 10-Apr-22 | End of Support |
4.2.1.26 | 30-Apr-21 | 25-Apr-22 | End of Support |
4.2.1.27 | 13-May-21 | 8-May-22 | End of Support |
4.2.1.28 | 31-May-21 | 26-May-22 | End of Support |
4.2.1.29 | 15-Jun-21 | 10-Jun-22 | End of Support |
4.2.1.30 | 30-Jun-21 | 25-Jun-22 | End of Support |
4.2.1.31 | 15-Jul-21 | 10-Jul-22 | End of Support |
4.2.1.32 | 30-Jul-21 | 25-Jul-22 | End of Support |
4.2.1.33 | 13-Aug-21 | 8-Aug-22 | End of Support |
4.2.1.34 | 4-Sep-21 | 30-Aug-22 | End of Support |
4.2.1.35 | 15-Sep-21 | 10-Sep-22 | End of Support |
4.2.1.36 | 30-Sep-21 | 25-Sep-22 | End of Support |
4.2.1.37 | 18-Oct-21 | 13-Oct-22 | End of Support |
4.2.1.38 | 29-Oct-21 | 24-Oct-22 | End of Support |
4.2.1.39 | 30-Nov-21 | 25-Nov-22 | End of Support |
4.2.1.40 | 15-Dec-21 | 10-Dec-22 | End of Support |
4.2.1.41 | 29-Dec-21 | 24-Dec-22 | End of Support |
4.2.1.42 | 16-Feb-22 | 11-Feb-23 | End of Support |
4.2.1.43 | 5-Mar-22 | 28-Feb-23 | End of Support |
4.2.1.44 | 31-Mar-22 | 26-Mar-23 | End of Support |
4.2.1.45 | 6-May-22 | 1-May-23 | End of Support |
4.2.1.46 | 31-May-22 | 26-May-23 | End of Support |
4.2.1.47 | 6-Jul-22 | 1-Jul-23 | End of Support |
4.2.1.48 | 2-Aug-22 | 28-Jul-23 | End of Support |
4.2.1.49 | 6-Sep-22 | 1-Sep-23 | End of Support |
4.2.1.50 | 1-Oct-22 | 26-Sep-23 | End of Support |
4.2.1.51 | 2-Nov-22 | 28-Oct-23 | End of Support |
4.2.1.52 | 30-Nov-22 | 25-Nov-23 | End of Support |
4.2.1.53 | 20-Jan-23 | 15-Jan-24 | End of Support |
4.2.1.54 | 28-Feb-23 | 23-Feb-24 | End of Support |
4.2.1.2303 | 31-Mar-23 | 25-Mar-24 | End of Support |
4.2.1.2304 | 30-Apr-23 | 24-Apr-24 | End of Support |
4.2.1.2305 | 31-May-23 | 25-May-24 | End of Support |
4.2.1.2306 | 30-Jun-23 | 24-Jun-24 | End of Support |
4.2.1.2307 | 4-Aug-23 | 29-Jul-24 | End of Support |
4.2.1.2308 | 11-Sep-23 | 5-Sep-24 | End of Support |
4.2.1.2309 | 30-Sep-23 | 24-Sep-24 | End of Support |
4.2.1.2310 | 31-Oct-23 | 25-Oct-24 | End of Support |
4.2.1.2311 | 30-Nov-23 | 24-Nov-24 | End of Support |
4.2.1.2401 | 2-Feb-24 | 27-Jan-25 | End of Support |
4.2.1.2402 | 8-Mar-24 | 3-Mar-25 | |
4.2.1.2403 | 11-Apr-24 | 6-Apr-25 | |
4.2.1.2404 | 9-May-24 | 4-May-25 | |
4.2.1.2405 | 13-Jun-24 | 8-Jun-25 | |
4.2.1.2407 | 16-Aug-24 | 11-Aug-25 | |
4.2.1.2410 | 25-Oct-24 | 20-Oct-25 | |
4.2.1.2501 | 7-Feb-25 | 2-Feb-26 |
Was this article helpful?