Answer a Call

Overview

This API allows a user to answer an incoming call. The Dialog object is updated by specifying a requestedAction of SetANSWER and the target MediaAddress of the extension with CallId of user.

Pre-requisite

The Agent must be in the Ready state to answer a call.

Sequence Diagram

Message Structure

Data Parameters

Sample Request

{
    "channel": "Cisco",
    "topic": "InboundCall",
    "subtopic": "SetANSWER",
    "data ": 
    {
        "MediaAddress ": "5069",
        "CallID": "16786021"    
    }
}

Sample Response

No sample response