Configure Campaign

After creating the Campaign, you need to configure it. There are various other aspects you must set up to get the campaign working as desired. This section covers configuring the following elements:

• Configuration Options

• Green Zone and State Law

• Channel Settings

• Business Parameters

• AI Configuration

• Contact Selection Strategy

• Chaining

• Contact Lists

• Manage Contacts

• Schedule

• IVR Template Editor

• Email Template Editor

• SMS Template Editor

• Other Configuration

Each of these menu options can be added as a Quick Link on the application's Home page. Click the required link, and the page is available for view or edit with a single click directly from the application Home page.